Privacy Notice

Who we are

crelify ("we," "us," or "our") is the data controller for the personal data collected through the CREATOR CASHFLOW website and checkout process. We are responsible for deciding how your personal data is used and protected.

What data we collect

We collect the personal data necessary to process your purchase and provide the Product:

• Name and email address
• Billing address and country
• Payment information (processed securely by Paddle)
• Order and transaction details
• Support messages you send us
• Device and usage data such as IP address and browser type

How we use your data

We use your personal data for the following purposes:

• To process your payment and deliver the Product
• To provide customer support and respond to inquiries
• To maintain the security of our site and prevent fraud
• To improve our Product and website experience
• To comply with legal and tax obligations

The legal bases we rely on include contract performance, legitimate interests, legal obligation, and consent where required.

Who we share data with

We share your personal data only where necessary:

• Paddle — our Merchant of Record, which processes payments, manages subscriptions, handles tax compliance, and provides customer service on our behalf.
• Service providers — hosting, analytics, and support tooling providers who help us operate the site.
• Professional advisers — legal, accounting, or tax advisers when required.
• Authorities — when required by law or to protect our rights.

International transfers

Some of our service providers and Paddle operate outside the UK and European Economic Area. When we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions approved by relevant regulators.

Data retention

We keep your personal data for as long as necessary to fulfil the purposes described in this notice, including legal, tax, and accounting obligations. When your data is no longer needed, we delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also have the right to data portability and to withdraw consent where processing is based on consent. We aim to respond to requests within one month.

If you are in the UK or EEA, you also have the right to complain to your local supervisory authority.

Security

We use appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and secure hosting. Payment information is handled by Paddle and is never stored on our servers.

Cookies

Our site uses essential cookies required for the site to function. We may also use analytics cookies to understand how visitors use the site. You can manage cookie preferences through your browser settings.

Changes to this notice

We may update this Privacy Notice from time to time. The updated version will be posted on this page with a revised date.

Contact us

For questions about this Privacy Notice or your personal data, please contact us through paddle.net.